Our frequently asked questions help answer many of the questions and concerns we receive from new patients before the first visit regarding services, insurance, billing and processes.
We accept cash, check, credit cards, health savings account (HSA) cards, and CareCredit.
We bill the motor vehicle insurance. If the motor vehicle insurance doesn’t cover the costs (for example, the medical pay is exhausted), then we will bill your health insurance. You may still be liable for any unpaid amounts.
If worker’s compensation does not cover all costs (for example, worker’s compensation deemed the condition wasn’t caused by performing work duties), then we will bill your health insurance. You may still be liable for any unpaid amounts.
If you do not have insurance or if we are out-of-network (which means we do not have a contract with your insurance carrier), then please inquire about our easy cash-pay program.
This varies by state. Some states may have co-insurance and/or co-pays. Please refer to your member handbook for details.
First, determine if you have Medicare Part B coverage. Part B coverage is how physical therapy is covered. Part A does not cover outpatient physical therapy. Medicare Part B always has a deductible. Once that deductible is met, then patients are responsible for 20% of their bill (co-insurance). Medicare does not have an out-of-pocket maximum. If you have supplemental insurance with Medicare, please check your policy for details.
It all depends on insurance and the patient’s specific plan with the insurance carrier. Often, there is a deductible that must be met first before insurance makes a payment for your visits. Deductibles vary greatly across plans. After the deductible is met, patients may be responsible for paying a certain dollar amount for each visit (co-pay) or percentage of the total cost of each visit (co-insurance), until the out-of-pocket amount is met. The out-of-pocket amounts vary. Please check your insurance for details.
It is our policy to bill your insurance carrier as a courtesy to you. Our practice is committed to providing the best treatment possible, and we charge what is reasonable and customary for our area.
We accept most major insurance companies and strive to be in-network whenever possible. Some of our major accepted insurance companies include Anthem, AR Blue Cross Blue Shield, Humana, Mutual of Omaha, Tricare, Triwest, United Health Care, Veterans Administration, and most worker’s compensation companies. Click here for our current in-network insurance list or just give us a call. We are happy to assist you in answering your health insurance questions.
A share of the payment you make per visit. This amount is a percentage (such as 20%) you pay for each visit.
A payment you make in addition to the payment made by health insurance. This is a set amount you pay per visit (such as $25 per visit).
A specified amount you pay before an insurance company will pay on your visit. You are responsible for the full amount of each visit until the deductible is met.